Refund & Returns
We want you to be satisfied with your purchase, that is why we recommend reading the product's description before placing an order. We try to make the descriptions very clear so that you have all the information you need to make an informed purchase.
Our products are reasonably priced, and in order to maintain low prices we are not able to offer a full refund policy. However, if the product is not as described, we will replace or refund the value of the product if reported and returned within 14 days of delivery.
Refunds & Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
4954 Space Center Dr. San Antonio, Texas USA 78218
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We ship e-packet directly from the manufacturer. This might take anywhere from 14-21 days to reach the client from the moment we process your new order.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.